mirror of
https://github.com/jellyfin/jellyfin.git
synced 2024-09-06 13:57:14 -04:00
35 lines
1.4 KiB
Markdown
35 lines
1.4 KiB
Markdown
---
|
|
name: Media playback issue
|
|
about: Create a media playback issue report
|
|
title: ''
|
|
labels: mediaplayback
|
|
assignees: ''
|
|
|
|
---
|
|
|
|
**Media Info of the file**
|
|
<!-- Use the Media Info tool (set to text format, download here: https://mediaarea.net/en/MediaInfo) or copy the info from the web ui for the file with the playback issue. -->
|
|
|
|
**Logs**
|
|
<!-- Please paste any log messages from during the playback issue. -->
|
|
|
|
**FFmpeg Logs**
|
|
<!-- Please paste any FFmpeg logs if remuxing or transcoding appears to be part of the issue. -->
|
|
|
|
**Stats for Nerds Screenshots**
|
|
<!-- If available, add screenshots of the stats for nerds screen to help show the issue problem. -->
|
|
|
|
**Server System (please complete the following information):**
|
|
- OS: [e.g. Docker on Linux, Docker on Windows, Debian, Windows]
|
|
- Jellyfin Version: [e.g. 10.0.1]
|
|
- Hardware settings & device: [e.g. NVENC on GTX1060, VAAPI on Intel i7 8700K]
|
|
- Reverse proxy: [e.g. no, nginx, apache, etc.]
|
|
- Other hardware notes: [e.g. Media mounted in CIFS/SMB share, Media mounted from Google Drive]
|
|
|
|
**Client System (please complete the following information):**
|
|
- Device: [e.g. Apple iPhone XS, Xbox One S, LG OLED55C8, Samsung Galaxy Note9, Custom HTPC]
|
|
- OS: [e.g. iOS, Android, Windows, macOS]
|
|
- Client: [e.g. Web/Browser, webOS, Android, Android TV, Electron]
|
|
- Browser (if Web client): [e.g. Firefox, Chrome, Safari]
|
|
- Client and Browser Version: [e.g. 10.3.4 and 68.0]
|